Returns

Returns (Online Orders)

We hope you will be pleased with your online order. If you’re dissatisfied we will exchange your item or give you a full refund, as long as the goods are returned to us in their original condition and packaging, unworn and unwashed with all the labels still intact, within 14 days. Return postage within the UK is free. Refunds include any original postage paid.

When trying on bottoms please ensure you try them on over your own underwear.

If you wish to return the goods to us, then please follow these returns guidelines:

UK returns

  1. Complete the Return Form sent out with your delivery paperwork.
  2. Attach the FREEPOST returns label to your package. There’s no need to add stamps as we will pay for the return of items sent within the UK.
  3. Take to the Post Office and obtain a certificate of posting for your records.
  4. We will process your return and refund the price of any items returned within 5 days of receipt, or post out an exchange.

International returns

  1. Complete the Return Form sent out with your delivery paperwork.
  2. Take to the Post Office and obtain a certificate of posting for you records.
  3. We will process your return and refund the price of any items returned within five days of receipt, or post out an exchange.